Just in case you misunderstand some of our
Terms and
Conditions. Here are some frequently asked questions,
answered...
Q - Does the client get to 'own' the artwork
and/or copyright?
A - The answer is an emphatic 'No!' - but just to say
that isn't very helpful so please let me explain.
Ownership of the artwork (for traditional work) and of the
copyright (the right to reproduce artwork) are two separate
things; someone could own one or the other or both (or
neither!). I sell some of my paintings, drawings and
illustrations and the clients own them but I always keep my
copyright for several reasons. However, I will sell or
give the client a license to reproduce some of my work within
named criteria - for example, for use on a specific website,
brochure, product literature or educational use over a specified
period. I never sell my copyright but if agreed,
terms are drawn up to allow the desired usage of the
illustration or design, this should not restrict the client's
usage of the work.
Q - Why do you need to know what the
artwork is to be used for/on?
A - The intended use can affect the price as
artwork produced for a charity or small business can have
a market value of far less than work provided to be used by an
international company and advertised all over the world.
It is also necessary to understand the intended use to ensure
the correct medium and the best reproductive techniques
are used to achieve the desired result.
Both these factors can affect the price, so it's best to
tell me!
Q - If the client doesn't like what you do, do
they still have to pay?
A - Sometimes it can take time to achieve something
that both parties are happy with - it is often difficult to
communicate exactly what is required from the start. However, I
hope clients will not give up if the first rough ideas are not
quite what they had in mind! I try to be adaptable and flexible
and provide the best for you but if you really 'want out', I
will require some compensation depending on the amount of work
I've carried out, and these are my terms:
(1) 25% of the agreed fee if the commission is
cancelled/rejected before delivery of roughs;
(2) 33% of the agreed fee if the commission is
cancelled/rejected at the rough stage;
(3) 100% of the agreed fee if the commission is
cancelled/rejected on the delivery of artwork/web site;
(4) pro rata if the commission is cancelled/rejected at an
intermediate stage.
Q - Do you ask for money 'up front'?
A - Yes I do!
(1) The initial consultation is
free but before I start any work designing a
web site I ask for the domain registration and hosting
fees to be paid and the amount charged will be discussed and
agreed during the initial consultation.
(2) If the total sum involved in a project exceeds
£1,000, then I reserve the right to ask for 30-50% of the
total in advance. I may also ask for a deposit when a client is
new to me, especially where contact was made over the internet.
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